Shipping policy

Processing time

All orders are processed within 2–4 business days after payment confirmation. Orders are not processed on weekends or public holidays.

United Kingdom

• Free UK delivery on orders of £150 or more.
• Standard UK delivery: £40 on orders below £150.
• Estimated delivery time: 5–8 business days after dispatch.

South Africa

• Free delivery within South Africa.
• Estimated delivery time: 2–5 business days after dispatch.

International delivery

We ship worldwide.

Shipping fees are calculated at checkout based on your destination.

Estimated delivery time: 5–12 business days, depending on your location and the courier.

Customs & duties

International customers are responsible for any customs duties, import taxes or other fees charged by their country’s customs authorities.

Please note

Delivery times are estimates only and may occasionally be affected by customs processing, courier delays or other circumstances beyond our control

Tracking
Once your order ships, you will receive a tracking number via email.

For shipping enquiries:
hello@faelura.com